Cisco Contact Centre Training Courses
Cisco Contact Centre training teaches IT professionals the comprehensive set of skills and knowledge required to plan, design, implement, and operate the Cisco Unified Contact Centre
Contact Centre
- Cisco Unified Contact Center Power Workshop (CUCCPW)
- Deploying Cisco Unified Contact Center Enterprise Software (DUCCE)
- Administering Cisco Unified Contact Center Enterprise (AUCCE)
- Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise v1.1 (UEIME)
- Unified Contact Centre Express and Unified IP IVR Deployment (UCCXD)
- Unified Contact Centre Express Advanced (UCCXA)
- Cisco Unified Customer Voice Portal Implementation (CVPI)
- Cisco IP Contact Centre Enterprise (IPCCE)
- Advanced Services Cisco IPCC Enterprise Advanced Scripting (IPCAS)
- Advanced Services Customizing ICM/IPCC Reports Workshop (IPCAR)
- Advanced Services Cisco IPCC Enterprise PPDIOO Workshop (PPDIOO)
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