Assertiveness Skills Training

The Power to interact with others Confidently and Assertively

Course Overview

This course is designed to give participants a greater awareness of their reactions and behaviour when faced with difficult situations, and how to recognise when assertive behaviour is required. Assertiveness is not aggression or other negative behaviours.  The skills covered in this course are useful in negotiations, difficult conversations and all situations where effective communication is required.

Assertiveness Training Topics & Skills Gained

• Define Assertive behaviour and recognise Aggressive or Passive Responses
• Assert their fundamental rights whilst respecting those of others
• Understand their physical and mental responses to stress
• Choose when to be Assertive, Aggressive or Passive
• Describe the areas where they need to develop their Assertiveness
• Increase their confidence and self-esteem
• Take accountability and work toward Win-Win outcomes
• Develop and use assertive communication techniques
• Use Behaviour Labelling to establish trust
• Communicate assertively with difficult people
• Control their body language to covey the correct message
• Reduce their stress levels
• Overcome manipulation tactics
• Respond assertively when under pressure

Target Audience

This course is designed for anyone who lacks the confidence to be assertive in difficult situations, and wants to be able to communicate and interact with confidence and composure.

Course Materials

Your course materials have been developed by Guy Newman and are designed to boost learning retention, helping to get the most out of every classroom experience. Guy has over 20 years experience as a Trainer, Facilitator, Olympian, Key Note Speaker, Performer and successful Businessman.

Your Trainer

All Professional Development trainers at Power Cloud will impart a wealth of knowledge and energy to ensure this is one of the most rewarding training experience you have ever encountered.