Negotiation Skills Training

Course Overview

This course is designed to introduce participants to the topics relevant to becoming a confident negotiator.  By the end of this course participants will be better equipped to prepare, conduct and direct successful negotiations.

Target Audience

This course is for anyone who wants to learn to prepare, conduct and direct successful negotiations, with strategies to eliminate conflict.

Key Skills Gained

You will leave this course with new skills including learning/:

  • Understand the TAC multi party negotiation model
  • Prepare for a negotiation
  • Understand the importance of position, objectives and needs
  • Understand the mindset of a “Win-Win” negotiation approach
  • Understand the “Priority Matrix” 
  • Understand and set “Total Resistance Point (TRP)” and Opening Positions
  • Listen for understanding and to be informed
  • Use questioning techniques to lead a negotiation
  • Scope both sides of a negotiation within the context of the TAC multiparty negotiation model
  • Describe the pros and cons of different negotiation outcomes
  • Keep a tense negotiation on track with composure and calming tactics
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Course Duration

1 Day