Problem Solving & Decision Making Training

Problem Solving & Decision Making Course Outline

Overview

Problems, risks, issues and challenges are an element of our everyday business lives. How we manage them is up to us. We can view them as obstacles to be removed, or embrace them as opportunities for organisational development and growth.

Too often we treat the symptoms only to find that the problems themselves persist.

This course presents participants with effective tools and techniques for uncovering the true causes underlying problems, analysing these causes, generating creative solutions and implementing plans.

Key Topics & Skills Gained

• Clearly identify and define a problem.
• Investigate the components and apparent causes of a problem.
• Use appropriate creative techniques to explore possible solutions.
• Use appropriate analytical techniques to narrow alternatives and make a sound decision.
• Understand their usual approach to problem-solving/decision-making, and achieve their action plan.

Target Audience

This course is designed for all staff working within a challenging environment.

Duration

1 day.