Vendor and Supplier Management

Vendor and Supplier Management training

Course Overview

A large number of organisations in-source and outsource key functions. The ultimate success is based on the quality of service provided, and on the ability to continually improve vendor performance.

This workshop offers a systematic approach to the end-to-end processes of sourcing, selecting and managing vendors in programs and projects.  It follows the best practices in the Project Management Body of Knowledge (PMBOK® Guide).

It aims to equip participants with the skills and techniques required to establish more successful commercial relationships with vendors who provide the products and services required to successfully deliver an organisation’s programs and projects.

Course Objective

By the end of this course, students should be able to:

• Establishing a context for vendor management within procurement
• Establishing an understanding of the Procurement Life Cycle
• Identifying procurement requirements in projects
• Exploring types of commercial relationships
• Evaluating, selecting and monitoring suppliers
• Understanding the basics of a contract
• Managing the ongoing contract
• Final acceptance and administrative closure

Who Should Attend?

This workshop is designed for PMO Managers, Program Managers, Project Managers, Managers and Team Leaders involved in selecting or managing vendors.

Course Content

Introduction to Procurement

• Why organisations procure goods and services
• Definition of Procurement, and how it fits into the Project Life Cycle
• Types of supplier relationships
• Supplier relationship models
• Roles and accountabilities of procurement and project professionals

The Procurement Management Life Cycle

• Vendor Management Life Cycle
• Vendor Management Framework
• Procurement Phase activities at a glance

Plan Procurements

• Procurement Planning Phase overview and activities
• Determining procurement management requirements
  • Conducting the make-or-buy analysis
  • Weighing cost against benefit (cost-benefit analysis)
  • Identifying and quantifying benefits
• Risk Management for Vendor/Supplier Relationships
• Developing procurement Statements of Work
• Options for gathering required information (EOI, RFP, RFT, ITR)
• Developing assessment criteria
• Creating a tender evaluation plan
• Selecting the right contract type
• Developing a Contract Management Plan

Conduct Procurements

• Conduct Procurements Phase overview and activities
• Principles of tender evaluation
• Obtaining and evaluating tender responses
• Selecting and engaging vendors
• Designing the right contract
  • Contracts and Australian law
  • Elements of a contract
  • Contracts types
• Negotiating the contract
• Establishing performance standards and measures

Administer Procurements

• Administer Procurements Phase overview and activities
• Managing the Vendor Relationship
• Designing a Relationship Management Plan
• Measuring and monitoring vendor performance
• Managing risk

Close Procurements

• Close Procurements Phase overview and activities
• Assessing success
• Conducting final testing, acceptance and handover
• Reviewing the contract
• Identifying and documenting lessons learned