The team came away from the Leadership training with glowing praise for the facilitator. He was very engaging and used practical experience and anecdotes to get the message across. I would highly recommend Power Cloud as a training partner as they always seem to use the best trainers.
Mike Mallos, IT Infrastructure Manager
Nine Entertainment Co.
After 20 years in the industry I wish I had taken this training 20 years ago. Guy and his team backed by Power Cloud delivered training that changed the way we provide customer service, communication and manage time. The trainers facilitated training that allows and encourages interaction and at the same time providing new skills and knowledge to refocus on improving our service.
The courses provided such clarity of thought and engaging my team from the moment we started training to the end. The greatest form of success is that we are now using the techniques and skills learnt in the course in providing support. From struggling to fill professional development courses we are now being requested to run more for the team and they can't come quick enough. If you are looking to change, provide a difference and take your team to the next level get powered by Guy and Power Cloud.
Greg Sawyer, Manager Communications Services
IT at UNSW
I chose Power Cloud to deliver training on Handling Difficult Customers & Complaints, mainly because the course objectives were very much in line with what we were trying to achieve in our business. They succeeded in personalising the course content to align with our own core values. The entire day was not only a valuable learning exercise, but was also an enjoyable, interactive experience. Training from Power Cloud was very engaging and motivating with feedback from all participants being positive. Based on this experience I'd recommend Power Cloud Solutions to other organisations looking for quality training solutions.
Electrolux Home Products
Working with Power Cloud has been a fantastic experience. The guys at Power Cloud have demonstrated a genuine care for our business and desire to produce the best possible learning results. They have taken the time to understand our needs and source excellent facilitators. It's also been allot of fun working with the Power Cloud team. They are all very down to earth and follow through on all of their commitments. I highly recommend their services.
BT Financial Group
I was very happy with the course as a whole. The trainer was excellent, the facilities were nice, easy to find, clean and well appointed. The food was also great and there was more than we could eat for the morning and afternoon tea.
The staff from Australian Medical Association (NSW) would like to thank Power Cloud Solutions for a professional and well presented session on Handling Difficult Customers. The presenter was friendly, maintained our interest and the staff came away with some good tools to handle difficult customer.
Australian Medical Association (NSW) Limited
Power Cloud provided various forms of training to our IT and general staff. I find the ability to work closely with account managers and trainers to customise course content particularly beneficial. I have found all trainers very knowledgeable, interesting and importantly able to transfer knowledge effectively. I certainly intend to continue using Power Cloud as one of a main training providers.
Ivan Bates, Service Desk Manager
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